# Privacy Policy

**Mercy Inspired Nurture Hub (MINH)**
**Effective Date:5/1/26
**Last Updated:5/1/26

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## 1. Introduction

Mercy Inspired Nurture Hub ("MINH," "we," "us," or "our") operates the website mercyinh.com. We are committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

If you have questions about this policy, contact us at:

**Mercy Inspired Nurture Hub**
Lancaster County, Pennsylvania
Email: Hello@Mercyinh.com
Phone: 717-906-4647

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## 2. Information We Collect

We collect the following types of personal information:

### a. Information You Provide Directly
- Contact form submissions: Name, email address, phone number, and the message you send us.
- Appointment inquiries: Name, email address, phone number, and scheduling information related to your service request.
- Email newsletter signups: Name and email address.
- Payment information: When you make a payment through our website, payment details (such as credit/debit card information) are collected and processed by Stripe, our third-party payment processor. We do not store your full payment card details on our servers.

### b. Information Collected Automatically
- Website analytics: We collect data about how visitors interact with our website, including pages visited, time spent on the site, browser type, device type, and approximate geographic location. This data is collected through [ANALYTICS TOOL, e.g., Google Analytics or Hostinger Web Analytics] and is used in aggregate form.
- Cookies and similar technologies: Our website may use cookies to improve your browsing experience. See Section 6 for more details.

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## 3. How We Use Your Information

We use the information we collect to:

- Respond to your inquiries and messages
- Schedule and confirm appointments
- Process payments for services
- Send newsletters or updates you have opted into
- Improve our website and understand how visitors use it
- Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

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## 4. Third-Party Service Providers

We share your information only with trusted third-party providers who help us operate our business. These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.

| Provider | Purpose | Privacy Policy |
|---|---|---|
| Stripe | Payment processing | https://stripe.com/privacy |
| [ANALYTICS PROVIDER, e.g., Google Analytics] | Website analytics | [LINK] |
| [EMAIL PLATFORM, e.g., Mailchimp] | Newsletter delivery | [LINK] |

We do not share your information with any other third parties except as required by law.

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## 5. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, and comply with our legal obligations. If you would like us to delete your information, please contact us at [hello@mercyinh.com].

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## 6. Cookies

Our website may use cookies - small text files stored on your device - to improve your experience. Cookies may be used to:

- Remember your preferences
- Analyze site traffic and usage patterns
- Support third-party tools (such as analytics)

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of our website.

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## 7. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Payment information is handled exclusively by Stripe, which maintains PCI-DSS compliance.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

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## 8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [hello@mercyinh.com] so we can delete it.

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## 9. Your Rights

As a resident of Pennsylvania or the United States, you have the right to:

- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information, subject to our legal obligations
- Opt out of marketing emails at any time by clicking "unsubscribe" in any email we send

To exercise any of these rights, contact us at [hello@mercyinh.com].

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## 10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

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## 11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

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## 12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

**Mercy Inspired Nurture Hub**
Lancaster County, Pennsylvania
Email: [hello@mercyinh.com]
Phone: 717-906-4647]
Website: mercyinh.com